15:21 14 Oct 21
Alexa Rulis was our sales person on the purchase of our new Pinnacle. She greeted us at the door with enthusiasim and listened to what our needs were. We were shown just what we asked for. The 5th wheel information and details were expertly described. Any question we aksed was answered or if Alexa didn't have the answer she had it for us in moments. Back at the desk negotiaions were done and additonal questions answered. We left totally... satisfied and would recommend her to anyone. Alexa is a rarity in the RV sales industry. This was our first great experience out of the 5 purchases we have made in the past. And her follow up after the purchase contract was signed was great!Ken & Ginnyread more
19:44 12 Oct 21
My salesperson Mouna was very friendly, knowledgeable and easy to work with. The management was very accommodating and assisted me with a difficult finance issue. I was unable to complete my purchase due to a family illness, but I cannot say enough nice things about my experience and will definitely come back when I am able to finally get a motorhome.
17:28 01 Oct 21
Gabriella was a excellent sales person ,she know her products and is willing to help In the last few weeks I have gone to many dealership she has been the best I have seen and I would suggest her to anyone looking for a RVFred Aransky
13:18 26 Sep 21
My experience right from the start was positive. We had been shopping around and had a pretty good idea of what we were looking for, so when I saw a Facebook ad, I inquired. Within minutes, a super helpful and knowledgeable sales professional, Michelle, responded and gave me more info. During our conversation, she actually found something even better than what I inquired about and went above and beyond to get me information regarding multiple... options. She even went out in the heat and took videos of the ACTUAL travel trailers. Not stock photos! We just knew the one she found for us would be a good fit but it would probably fly off the market before we could get there to secure it (we are about an hour and 20 mins away). Michelle got approval for us to put down half a deposit (refundable, transferable) to hold it. We honestly would’ve put down the entire amount but she knew we hadn’t seen it yet. Upon arrival, Michelle showed us around. We walked the whole lot and looked at multiple options (we even looked at stuff welllllll out of our price range because curiosity, ya know) and she didn’t rush us or ever make us feel like she had somewhere else she had to be. We went to make a deal. Charlie is the financial manager we had and she was just as awesome. Right off the bat, she went over everything with us and explained how her side of things work. She ran our credit and was able to find another way to structure our deal to get us the best pricing possible. She even saw something on my credit and walked me through how to improve my credit. Something I never would have even known had she not said anything. She is very transparent when talking about the extras we could finance (warranty, gap, appearance protector) and they had some really great options to offer. I 100% recommend their insurance plan- the coverage is AMAZING. Anyways, working out financing and making a deal is usually so boring I could die but these women are so friendly/ personable/honest/ knowledgeable and the products they have on site are prices that can’t be beat. It’s a no brainer to go here. I can’t say enough good things.read more
16:47 11 Sep 21
So Happy that RV one took the time to Resolve our issues with our motor home .. a big thank you to Cindy the General manager at RV one in Orlando ..
19:07 29 Aug 21
Had a good experience. Super friendly and had plenty of inventory.
18:03 29 Aug 21
When we stopped at RV One in Casselberry in July to look for a class B camper van we never expected to find one, especially one that was exactly what we were looking for—and even more surprising—available. Bryan gave us a tour of the only class B van on the lot, an Entegra Ethos 20A. We weren’t familiar with it and were hesitant at first, but the quality and amenities in this model checked all the boxes for us. Bryan answered all of our many... questions and we never felt pressured. During the sales process, everyone we dealt with was helpful and professional. If you’re in the market for a class B van, check out the new Entegra Ethos at RV One in Casselberry and be sure to ask for Bryan!read more
15:25 24 Aug 21
Good place, kendal was awesome. Will go back when inventory changes.
09:27 24 Aug 21
Excellent service from Valo….very knowledgeable and helpful with my Schwintec slide out. Valo is an asset to RV One.
21:36 18 Aug 21
Amazing staff. Great location! So many beautiful and knowledgeable people!
01:14 18 Aug 21
I have long time looking for a place like this, they have a wide variety of RV, and definitely the best prices in FL. I really recommend this place. Thank you Gabriella for you attention!
22:10 15 Aug 21
Nice facility with friendly staff (Michele)
19:27 24 Jul 21
Gabby is amazing, very attentive. Go see her if you are looking for an RV.
22:04 12 Jul 21
Just started to bring our RV here. So far it's top notch for attention for you and your rig. Plenty of staff saying hello from sales people to service techs. A nice environment for a change.
18:42 04 Jul 21
Can wait to get one very nice
15:26 18 Jun 21
Good experience. Sales staff are great, Brian did an outstanding job putting all the pieces together and helped our before and after the sale.
21:09 16 Jun 21
Brought my elderly parents Alto here for service. This is a pretty specialty trailer from Canada and very few places CAN work on it much less are willing to even try. Well today they called my folks and said they could pick it up and there was actually nothing wrong with it! They washed it, greased it and wouldn't accept a dime. It was on the service lot for at least 3 weeks and my parents tried to pay some lot fee and they wouldn't take any... money. I just want to say what a great organization, everyone was so kind to my folks and it's rare to have this kind of customer service. Highly recommend!read more
23:55 23 May 21
Excellent service I bought my unit about 28 days ago had a couple minor things on my RV that was not working. I had a morning appointment they had me fixed and I was on my way by the afternoon
20:17 19 May 21
Gabby was such a pleasure to work with. She is a great salesperson and put together a great video of the RV were were interested in before we went to RV One to look at it. We ended up buying it and love it. Thank you so much Gabby!
10:47 18 May 21
Very nice salespeople. Didn't find what we were looking for but they still answered a lit of questions for us.
22:12 16 May 21
They where very helpful
16:14 02 May 21
Gabby the sales associate is awesome ! She was very helpful and has genuine loving spirit
15:05 02 May 21
They fixed multiple issues with our motorhome in less than 2 days. On top of the fast repairs from the service department we were met with some of the best hospitality I’ve ever experienced from any dealership!
12:22 14 Apr 21
UPDATE: Initially, as shown below, I did not have a positive experience with the service department however, RV One has done a more than satisfactory job in recovering the situation. Specifically, Cindy Delaney has been nothing but a pleasure to work with and has gone significantly above and beyond to make sure that previous issues and experiences were addressed and that all forward-looking appointments are taken care of in a way that is far... superior to any service I’ve received for my car, RV, or otherwise. Things happen and initially it was an unfortunate situation but the thing that matters is that they’ve truly demonstrated how much they appreciate their customers and what they’re willing to do to correct a negative situation. I would absolutely recommend RV One as their management has a clear commitment to customer service and in the event anything Would go wrong, they definitely have your back.I had a great experience with RV One in Tampa but after moving to Orlando, I brought our RV in for repairs. I regret ever coming for service here- the follow-up is mediocre, I’ve been insulted and yelled at by one of their service reps, and they make no effort to accommodate or provide any reputable level of service to their customers. I hate to leave a review like this because I know that things happens sometimes and no one is perfect, but I am writing this in hopes that others wont make the mistake that I did by coming here for service. I can say that the Tampa location is fantastic, a really great place.read more
00:49 28 Mar 21
Derek B was exceptionally helpful and friendly when I stopped in to browse. He did a great job of educating me about features and what separates higher quality and value products. I walked in with little idea of what I might be interested in and came away with a very good picture of what to look for and what I want. Now to get my wife on board... (Pun partially intended.).
03:10 17 Feb 21
The gentleman at the store was very helpful and provided a lot of knowledge of the supplies we needed.
19:11 16 Feb 21
From the Tampa show to going to the dealership our purchase was very smooth. The people were knowledgeable and professional. I have told a number of people who are going to be coming to look at RVs.We will be sure to stop by for items from the store as well as service
01:29 14 Feb 21
Orlando RV, wonderful place to purchase your RV. This is our 4th from there. What exceptional service from Jennifer C., Geraldo and Eddie. Frank in service giving us his undivided attention underthe rain. Exceptional. CThey were extremely dedicated and professional. Went on and beyond to accommodate our requests, working extra hard. We went new 2021 Jayco Redhawk MV. Beautiful unit, although downsized from our Class A Holiday Rambler, its... just my Husband and I and we plan now to venture west in a few years at retirement. GOD willing looking forward to it. Go visit Jennifer, she is the BEST.read more
17:13 11 Feb 21
I was impressed with the quality of the RVs they have everything you need for camping even the smallest. Mouna explained and answered every question, she is very professional and has knowledge of her job. Thank you for trying to help me!
21:43 04 Feb 21
Terri was the ideal salesperson for our first RV purchase. She was professional, experienced and very thorough in explaining how everything works. It was obvious why she has been doing her job successfully for many years. Living 3 hours away, we went to Orlando to visit a Museum exhibit and bought an RV instead! Terri's good!
00:29 04 Feb 21
We had a very pleasant experience buying our 2021 Rockwood Mini Lite 2511s. It was the exact one we had been looking for and they made the purchase easy and all we came in contact with were very professional! It was a painless process and we couldn’t be happier! Thank you RV One Orlando for a great experience!
20:50 02 Feb 21
Service was great
12:24 26 Jan 21
Great dealership for RV's. We have purchased RV'sthere twice because they make the process so easy.Mohammed gave us a excellent demo of our newest Motorhome . Our sales man Bryan was very knowledgeable and couldn't have made us more comfortable.
14:53 22 Jan 21
Excellent staff and especially our sales person Aubrey. She answered all our questions and concerns Great experience😍Thanks
17:07 18 Jan 21
The salesperson, Gabby, from Orlando RV One, was such a pleasure to work with! She was super responsive to all of my questions I had on the RV I was interested in. We did not end up purchasing an RV from RV one, but I feel that RV One of Orlando is an RV company you can feel comfortable doing business with. 😃
23:39 17 Jan 21
First time RV buyers.Great experience and good people.I think we got a great deal, but only time will tell.
Laurence Flowers cflowers
19:20 17 Jan 21
19:58 11 Jan 21
I purchased a 2019 zinger 25.6 BH form them in aug 2018, I’ve called for the past two weeks and left Numerous voicemails due to the fact that my stereo does not work in my unit. I’ve received one phone call back and was told I’d be receiving a phone call Monday morning here I am still waiting sales department picks up the phone within two seconds service department let it ring for a voicemail. Sure do love selling the units but don’t want to do... a damn thing about repairing them.read more
00:15 05 Jan 21
Just purchased my first RV and soon-to-be permanent home! Everyone I interacted with was great. Gabby was my salesperson and she was wonderful! Eddy, Jason, Mohammed and Terrell were also very helpful. I definitely recommend RV One to anyone interested in purchasing an RV
03:16 04 Jan 21
Seems to have exactltly what you want
23:59 02 Jan 21
Awesome Staff and Awesome Employees and I Highly Recommend RV One Superstore