19:27 24 Jul 21
Gabby is amazing, very attentive. Go see her if you are looking for an RV.
22:04 12 Jul 21
Just started to bring our RV here. So far it's top notch for attention for you and your rig. Plenty of staff saying hello from sales people to service techs. A nice environment for a change.
18:42 04 Jul 21
Can wait to get one very nice
20:52 29 Jun 21
My wife and I had been researching Travel Trailers for months. Prior to our purchase, we owned (and still do own) a Jayco Jaysport 8SD. For those of you who are familiar with campers; the Jaysport 8SD is a tent camper, also known as a "pop-up." It is an excellent unit. Like many of you....my wife and I caught "The Fever!" We have decided to go full-time starting next year! As much as we love our pop-up....it just isn't enough camper. ... Great for a couple of days here and there but not for the better part of a year on the road. Anyway, my wife and I are so impressed with the Jayco product line that we reached a decision early on that only Jayco would do. We did our research and found the Jayco model that fit our needs the best. We settled upon the Jayco 22RB. As I started calling around I discovered that the 22RB model, along with many others, was hard to find. As it turned out Orlando RV was the closest authorized Jayco dealer that had what we wanted. Enough history...here's the Review...I called over to Orlando RV and was lucky enough to reach Todd Farnham. Todd won my business in the first sixty seconds of our conversation. I asked to see the 22RB. He told me he would double check the inventory. They had one. I asked a question or two and he told me..."I am new to the RV business. What I don't have answers for I will find. I want to give you accurate information." I said thank you. I placed a deposit on the unit (over the phone) by early evening the same day. This was a smart move (at Todd's suggestion) because there were multiple people interested in the unit. Todd told me that was the case. I believed him then and I believe in him now. My wife and I drove from Jacksonville (FL) to Orlando RV the following Saturday. We met Todd. He had our Jayco nice and cold, awning out, lights on and looking really Awesome. We sat down with the Finance expert and closed the deal.Now here's the way business works. There is (nearly) always going to be issues with any purchase you make. This holds true for homes, cars, boats, appliances, etc.....and it certainly holds true for RV's. Don't expect the experience to go off without a hiccup. It's not going to happen. Not at Orlando RV and certainly not at any other RV dealership. The difference with Orlando RV is that they are going to take care of it in a professional and courteous manner. You may not always get the answer you want but you are going to be treated fairly and the issue will be resolved. That's the way it works at Orlando RV. There wasn't a person that I dealt with at Orlando RV that didn't make my wife and I feel at home and comfortable with the purchase that we were making. I would like to mention the following people that I/we met and dealt with at Orlando RV...Gerardo Guardiola, General Manager. Todd Farnham, Sales. Steven Soto, Finance. Eric in parts. These are the primary individuals that my wife and I met and did business with. This is not to say that Orlando RV doesn't have many other excellent people on their staff. My wife and I could not be happier with our RV buying experience!! Drive to Orlando RV...you'll be happy you did!!read more
15:26 18 Jun 21
Good experience. Sales staff are great, Brian did an outstanding job putting all the pieces together and helped our before and after the sale.
21:09 16 Jun 21
Brought my elderly parents Alto here for service. This is a pretty specialty trailer from Canada and very few places CAN work on it much less are willing to even try. Well today they called my folks and said they could pick it up and there was actually nothing wrong with it! They washed it, greased it and wouldn't accept a dime. It was on the service lot for at least 3 weeks and my parents tried to pay some lot fee and they wouldn't take any... money. I just want to say what a great organization, everyone was so kind to my folks and it's rare to have this kind of customer service. Highly recommend!read more
23:55 23 May 21
Excellent service I bought my unit about 28 days ago had a couple minor things on my RV that was not working. I had a morning appointment they had me fixed and I was on my way by the afternoon
20:17 19 May 21
Gabby was such a pleasure to work with. She is a great salesperson and put together a great video of the RV were were interested in before we went to RV One to look at it. We ended up buying it and love it. Thank you so much Gabby!
10:47 18 May 21
Very nice salespeople. Didn't find what we were looking for but they still answered a lit of questions for us.
22:12 16 May 21
They where very helpful
16:14 02 May 21
Gabby the sales associate is awesome ! She was very helpful and has genuine loving spirit
15:05 02 May 21
They fixed multiple issues with our motorhome in less than 2 days. On top of the fast repairs from the service department we were met with some of the best hospitality I’ve ever experienced from any dealership!
12:22 14 Apr 21
UPDATE: Initially, as shown below, I did not have a positive experience with the service department however, RV One has done a more than satisfactory job in recovering the situation. Specifically, Cindy Delaney has been nothing but a pleasure to work with and has gone significantly above and beyond to make sure that previous issues and experiences were addressed and that all forward-looking appointments are taken care of in a way that is far... superior to any service I’ve received for my car, RV, or otherwise. Things happen and initially it was an unfortunate situation but the thing that matters is that they’ve truly demonstrated how much they appreciate their customers and what they’re willing to do to correct a negative situation. I would absolutely recommend RV One as their management has a clear commitment to customer service and in the event anything Would go wrong, they definitely have your back.I had a great experience with RV One in Tampa but after moving to Orlando, I brought our RV in for repairs. I regret ever coming for service here- the follow-up is mediocre, I’ve been insulted and yelled at by one of their service reps, and they make no effort to accommodate or provide any reputable level of service to their customers. I hate to leave a review like this because I know that things happens sometimes and no one is perfect, but I am writing this in hopes that others wont make the mistake that I did by coming here for service. I can say that the Tampa location is fantastic, a really great place.read more
00:49 28 Mar 21
Derek B was exceptionally helpful and friendly when I stopped in to browse. He did a great job of educating me about features and what separates higher quality and value products. I walked in with little idea of what I might be interested in and came away with a very good picture of what to look for and what I want. Now to get my wife on board... (Pun partially intended.).
03:10 17 Feb 21
The gentleman at the store was very helpful and provided a lot of knowledge of the supplies we needed.
19:11 16 Feb 21
From the Tampa show to going to the dealership our purchase was very smooth. The people were knowledgeable and professional. I have told a number of people who are going to be coming to look at RVs.We will be sure to stop by for items from the store as well as service
01:29 14 Feb 21
Orlando RV, wonderful place to purchase your RV. This is our 4th from there. What exceptional service from Jennifer C., Geraldo and Eddie. Frank in service giving us his undivided attention underthe rain. Exceptional. CThey were extremely dedicated and professional. Went on and beyond to accommodate our requests, working extra hard. We went new 2021 Jayco Redhawk MV. Beautiful unit, although downsized from our Class A Holiday Rambler, its... just my Husband and I and we plan now to venture west in a few years at retirement. GOD willing looking forward to it. Go visit Jennifer, she is the BEST.read more
17:13 11 Feb 21
I was impressed with the quality of the RVs they have everything you need for camping even the smallest. Mouna explained and answered every question, she is very professional and has knowledge of her job. Thank you for trying to help me!
21:43 04 Feb 21
Terri was the ideal salesperson for our first RV purchase. She was professional, experienced and very thorough in explaining how everything works. It was obvious why she has been doing her job successfully for many years. Living 3 hours away, we went to Orlando to visit a Museum exhibit and bought an RV instead! Terri's good!
00:29 04 Feb 21
We had a very pleasant experience buying our 2021 Rockwood Mini Lite 2511s. It was the exact one we had been looking for and they made the purchase easy and all we came in contact with were very professional! It was a painless process and we couldn’t be happier! Thank you RV One Orlando for a great experience!
20:50 02 Feb 21
Service was great
12:24 26 Jan 21
Great dealership for RV's. We have purchased RV'sthere twice because they make the process so easy.Mohammed gave us a excellent demo of our newest Motorhome . Our sales man Bryan was very knowledgeable and couldn't have made us more comfortable.
14:53 22 Jan 21
Excellent staff and especially our sales person Aubrey. She answered all our questions and concerns Great experience😍Thanks
17:07 18 Jan 21
The salesperson, Gabby, from Orlando RV One, was such a pleasure to work with! She was super responsive to all of my questions I had on the RV I was interested in. We did not end up purchasing an RV from RV one, but I feel that RV One of Orlando is an RV company you can feel comfortable doing business with. 😃
23:39 17 Jan 21
First time RV buyers.Great experience and good people.I think we got a great deal, but only time will tell.
Laurence Flowers cflowers
19:20 17 Jan 21
19:58 11 Jan 21
I purchased a 2019 zinger 25.6 BH form them in aug 2018, I’ve called for the past two weeks and left Numerous voicemails due to the fact that my stereo does not work in my unit. I’ve received one phone call back and was told I’d be receiving a phone call Monday morning here I am still waiting sales department picks up the phone within two seconds service department let it ring for a voicemail. Sure do love selling the units but don’t want to do... a damn thing about repairing them.read more
00:15 05 Jan 21
Just purchased my first RV and soon-to-be permanent home! Everyone I interacted with was great. Gabby was my salesperson and she was wonderful! Eddy, Jason, Mohammed and Terrell were also very helpful. I definitely recommend RV One to anyone interested in purchasing an RV
03:16 04 Jan 21
Seems to have exactltly what you want
23:59 02 Jan 21
Awesome Staff and Awesome Employees and I Highly Recommend RV One Superstore
23:16 02 Jan 21
If you are looking to do a great purchase with all of your family’s needs taken into consideration; ask for Michelle Alvarado. She is the very best! She worked very hard to find the perfect RV for us. She is super professional and will work for you. The manager- Gerardo found us great numbers and discounts for our purchase and Charlotte got a super low interest rate that would fit our budget.Thank you all so very much!
20:11 29 Dec 20
Have good assortment of parts for RV
19:14 17 Dec 20
I appreciate Cindy reaching out to me.
VRIII MD FAAP
13:30 12 Dec 20
Initially we contacted Scott Lafferti and indicated our interest on the 2021 Airstream Interstate 19 Tommy Bahama. He told us the process to get one since it needed to be ordered. He kept in contact with us to get to know our wants and needs. Well Scott remembered our specific interest as to our luck a unit became available. From that point on Scott made it all possible so it would be a clear smooth process for us to obtain our new RV. We have... stayed in contact by phone, email and in person. Orlando RV one is an awesome dealership for any needs and information.read more
19:48 30 Nov 20
13:57 23 Nov 20
We bought our 1st trailer (a pop-up) from this dealership back in 2013 and had an excellent experience; now, 8 years later, I'm not surprised that we purchased our 2nd RV from the same place! Ronnie Gollaher, as our current sales representative really LISTENED to what we were looking for, and throughout the whole process, she never faltered. She took into account our families' needs, and the activities we like to do when camping. That... was important to us, as we never felt like we were being 'over-sold'. Ronnie was sensitive to the fact that we live 2 hours away, she never once wasted our time - when she found a trailer that she knew would meet our needs she not only sent me the layout, but she took a video of all the nooks and crannies that I needed to see. Thanks Ronnie! I really appreciated all your hard work and consideration!read more
23:59 21 Nov 20
I bought a 2020 Entegra Reatta XL last July and the sales (Terri) person was great and knew her coaches. The finance staff and management were courteous and efficient. The service department was great, we had/have (in for service finally) nine items on our punch list to be resolved and with approvals and part supply issues our Reatta is finally in for service. The service manager Ashlynn is great and works very hard helping folks deal with... issues. Speaking of issues, I have learned and was surprised that every RV with few exceptions are in need of repair be it an Awing or electrical, etc., they seem to come from the manufacturers that way and I fully understand they can’t pre-repair their RVs in inventory as it requires warranty which is held by a buyer. The real measure of a great company is how they deal with our issues and RV One is excellent at service. They have great techs that know their products and do a great job. The manufacturer Entegra (they built our RV) is a great company and has been extremely helpful arranging for parts under warranty. So far sales and service has been great and I hope they can continue providing the best. Be patient and they will fix your RV. For those like me that are new to this world of Motorhomes these RVs are complex and things are just going to fail. Unlike Automotive Manufacturers, they can’t always control the quality of systems from so many companies that provide complex products that get integrated into our RVs. Things are going to break before and after delivery it’s just a fact.read more
01:28 11 Nov 20
Of course no RV store can have all the models you want to see. That was my case... I had 2 very specific in mind. So for that I'd give the store 4 stars. But I had such a great sales-gal working with my husband and I that we felt it was worth the trip. She was able to show us some similar models that would give us an idea of the one we thought we would like most.This young lady, Gabriella Battistiol is a joy to work with. First, she knows her... RVs and demonstrates both knowledge and experience. Second, she was able to answer all our questions. Third, She made offers of options, such as placing a downpayment and ordering the item we wanted. Fourth, She checked the orders to see if any were coming to her store, then stated she will also watch for other stores who might get the model we want, and she would let us know. There were other options. She is helpful but not at ALL pushy. No pressure, just professionalism.read more
22:44 10 Nov 20
Our brand new 2021 Jayco Redhawk is exactly what I have been looking for! And we have been looking for a few years. I looked at it by myself and then called my husband. I started the paperwork and he finished it when he got there. We have used our class C once so far and my son and his family used it once. I recommend joining RV groups on FB for any extra questions you might have about use. Wonderful experience!!
14:29 09 Nov 20
We have dealt with RV ONE in Casselberry on 2 different occasions. We were treated us well and although we ended up buying our camper elsewhere they were always honest and upfront with us. Tony was our salesperson and he always called us back when we had questions. They also did not add all the fees that others tacked on.
14:57 01 Nov 20
We so Happy whif our rv that we will get a different one
16:02 18 Oct 20
Great lot layout. They have a bunch of different units no tree what your after it seems and I believe they have multiple dealers to pull from if somehow they don't have just what you need. I just went to look around a bit so I haven't gone through they're buying process there but on the looking around part of things it was great.As a bonus they somehow got all four hot chicks that live in sanford to work there but don't tell my wife I said... that.Ok that's definitely getting flaggedread more